Amazon Alexa

Amazon Alexa


Additional Informations
  • Current Version: Varies with device
  • Updated: December 15, 2017
  • Requires Android: Varies with device
  • Installs: 5,000,000 - 10,000,000



The updated Alexa App Smart Home section lets you view the state and control your smart lights, locks and thermostats. When you are on-the go, use the app to quickly check the status of your lock or turn off your lights. You can also navigate to the device’s settings page to rename the device or disable it. The new Multi-Room Music section allows users to designate a group for devices on the same Wi-Fi network. Once created, group names can be used to control music playback. The new Routines section allows users to automate a series of Smart Home and audio actions with one custom command. The new capabilities are available to customers with phones on Android 5.0 or later.

With the Alexa App, you can call and message Amazon Echo device owners and anyone else with the Alexa App on their phones. When you’re away from home, use the app to make a quick call or send a message to your family’s Echo. Use Drop In to instantly connect with your devices for a call. For example, you can drop in to let the family know it’s time for dinner or check in on the baby’s nursery.

For Alexa device owners, the free Amazon Alexa App is a companion to your Alexa device for setup, remote control, and enhanced features. Alexa is always ready to play your favorite music, provide weather and news updates, answer questions, create lists, and much more. Alexa's brain is in the cloud, so she continually learns and adds more functionality over time. The more you use Alexa, the more she adapts to your speech patterns, vocabulary, and personal preferences.

Interactions with devices with Alexa are automatically mirrored visually on your Amazon Alexa App, providing more information as you want it. The Amazon Alexa App lets you easily manage your alarms, music, shopping lists, and more -- wherever you are.

Connect to your home's Wi-Fi network using the free Amazon Alexa App, with its simple guided setup. Now you can stream all of your music, listen to radio stations, and have access to news and information, all by voice -- or with the Amazon Alexa App's intuitive interface.


22,086 total
5 9,415 
4 3,420 
3 2,122 
2 1,877 
1 5,252 

  • Amazon Alexa
    S. Lee Gooding Published date: December 16, 2017

    Crashes constantly. The is honestly one of the worst. I cannot believe Amazon is behind this. The latest update makes it unusable when viewing my shopping list. Full Review

  • Amazon Alexa
    swati gupta Published date: December 16, 2017

    OnePlus 5, Alexa app is not starting at all. Was able to use it on Samsung old mobile, please make it work on OnePlus 5. Full Review

  • Amazon Alexa
    Dawn Ware Published date: December 16, 2017

    I had the Amazon echo for 3 years or longer it works great. I just got the echo show no problems syncing calendars, to do list, shopping list, music, audible books, and reminders. Download the echo not the deluxe app it's the first app that came out with the 1st generation. And there is a number you can call Full Review

  • Amazon Alexa
    Pete Molkenthin Published date: December 16, 2017

    I've got 4 in my house. Moving house soon and adding 2 more. There's no reason not to have 1 of these. Full Review

  • Amazon Alexa
    Stephen Hutter Published date: December 16, 2017

    The app works ok but the layout is poor and useful features are hidden behind layers of menus. The list of music artists should also be searchable. Full Review

  • Amazon Alexa
    Mark Hughes Published date: December 15, 2017

    It's neat! Must have! Full Review

  • Amazon Alexa
    Lillian Brown Published date: December 16, 2017

    Thank you I love it I'm trying to get the hole set to go with it and I want to know how can I pair thgoogle the lexa together Full Review

  • Amazon Alexa
    Simon Hoare Published date: December 16, 2017

    Getting better although the echo units do not always recover well from a restore after a power cut. Full Review

  • Amazon Alexa
    Sagar Sonawane Published date: December 16, 2017

    The app is ultimately slow Full Review

  • Amazon Alexa
    Suhas Bk Published date: December 16, 2017

    Please add calling feature ASAP for India Full Review

  • Amazon Alexa
    samu el Published date: December 16, 2017

    Where is the multiroom function ? Full Review

  • Amazon Alexa
    Joseph Rider Published date: December 16, 2017

    I am totally loving my echo dot Full Review

  • Amazon Alexa
    junior arevalo Published date: December 15, 2017

    a most have for your smart home. . just get it .. Full Review

  • Amazon Alexa
    Seth Bates Published date: December 7, 2017

    Alexa is an incredible concept - and it works! MOST OF THE TIME. Frequently have to repeat commands because they either don't work or work only partially. For example, "alexa, turn off stairs" may not work at all sometimes, or may result in only one of the two lights in that group being turned off. Sometimes alexa can't seem to do anything! STILL, it mostly works and when it does it is a great convenience. Also, NO ONE makes smart light bulbs that are bright enough! For a bright environment you will need to use additional bulbs. Full Review

  • Amazon Alexa
    Aaron Brown Published date: December 16, 2017

    This app keeps getting slower and slower, preventing selecting stations or artists in Amazon Music. Tried reinstalling to no avail. Excellent internet speeds and uncongested WiFi network. Just emailed customer service through Play Store and received an undeliverable message from Amazon because their mailbox is full. It's a good thing Alexa uses voice commands! Full Review

  • Amazon Alexa
    Published date: December 8, 2017

    Had in Canada for over a year and was working perfectly until the Canadian release. App won't let me add skills since it's not a canadian unit. Refuse to buy another one since I know it's easy for Amazon to fix this. They're holding my Alexa hostage! Free Alexa!! Full Review

  • Amazon Alexa
    Kv_826 Kv-534 Published date: December 5, 2017

    Well, the set up is straight forward. You need to ask the questions as dead on as u can or she either ignore the question or selects the wrong song/play list. I have been using the timer & reminder function for cooking. And of course to not to forget to do something. It is a matter of getting familiar with the settings. The music part is handy for work or for relaxing. The best parts are asking for the time, weather, questions that come to you out of nowhere. As example, recipes for parties. You can have the recipes sent to your phone so don't need to search for pen or paper. Keep in mind as always there are many things you can do with this app. You can listen to weather, keep up with the news by going to the My Skills section. This app is the backbone of Alexa. Once set up & paired it can be a very helpful app. For the one star reviewers to me you need to keep in mind new features are added as the app evolves. Full Review

  • Amazon Alexa
    Pranav Buradkar Published date: December 5, 2017

    Not able to setup on Android. I m using gen1 echo with Android Oreo device. I tried it to setup on my phone but it didn't work. I tried all options like turning off smart Wi-Fi connection, resetting Echo device But no luck. I think gen1 echo no longer works. Wasted my money on this $100 paper weight.. Full Review

  • Amazon Alexa
    N Obsydian Published date: December 7, 2017

    Great app I use it with my Echo Show. Issue I have is when calling using Alexa app to my Show I must wear headphones. Whatever permissions reinstalls I do sound comes through mobile earpiece not loudspeaker, makes a video call without headphones impossible. Full Review

  • Amazon Alexa
    t bear Published date: December 5, 2017

    Customer service sucks. Every time you call it is always a non USA person. Hard to understand and get anything done. It is amazing how all the recordings are in real English though, but can't every have English speaking person to help you with Alexa issues. Full Review

  • Amazon Alexa
    Ken Lovejoy Published date: December 8, 2017

    Alexa is sooooo frustrating. It drops calls after 2 or 3 minutes, it lost all of my wemo connected switches and it really cant answer any questions you may have. It really is only good for the weather and news. Full Review

  • Amazon Alexa
    Martin O'Donnell Published date: December 15, 2017

    Great love my Alexa's, but why can't we have an alarm that wakes you up to radio still??? Come on and get this much sort after feature implemented please! Unable to use drop in via app or Echo to Echo! Full Review

  • Amazon Alexa
    Published date: December 12, 2017

    The new music alarm is great. However I can't seem to find where to control the volume for this function. It's not the same volume control as where you would find in the normal 'reminders and alarms' section so the volume of the music pulled from my prime music or even on Pandora just wakes me up at a very loud volume. Would be nice to be able to control how loud the content plays in the alarm, not just one set volume where I wake up with a heart attack. It also doesn't turn on from the last volume setting, the volume could be set to 3 but the music alarm turns on to volume 7. Please fix. Full Review

  • Amazon Alexa
    peter beneski Published date: December 16, 2017

    It took me over an hour just to set up my echo dot. It was nothing with my phone and nothing with the dot but the app refused to let me connect to the device. If you get a echo or echo dot, be prepared to experience hell. Full Review

  • Amazon Alexa
    Chris Cross Published date: December 5, 2017

    It's ok, not the simplest UI and it has a long way to go to interface with Spotify and Sonos. Alexa doesn't find many albums I specify and will play some random ones. Many of the skills are useless I only use hive to control lights. Needs big improvements to keep up with new Google equivalent. Full Review

  • Amazon Alexa
    Published date: December 15, 2017

    As many other users have reported, the app redesign is horrible. It constantly freezes while scrolling, typing, changing screens, etc. It burns through my battery very quickly. The previous design worked great on this same phone. Samsung Galaxy s7 Active Full Review

  • Amazon Alexa
    Published date: December 5, 2017

    Need to be optimised for Indian users. I try to listen to music on my echo dot, but prime music doesn't have much Hindi, Telugu, Tamil music collection. Should expand the music Indian music library in prime music. I couldn't add address of an location in Hyderabad. So lot of features like traffic, weather updates are not available to me. It's been just a day of usage. I will update review with shortcomings in future as I use. Full Review

  • Amazon Alexa
    Rybo Flaven Published date: December 11, 2017

    Some add - ons are tough to work with. Also, I have prime and it didn't automatically know it. It has a lot of trouble working with Dish Network too. If I don't structure my sentence just right, she doesn't understand. Full Review

  • Amazon Alexa
    Leif Gustafson Published date: December 13, 2017

    Terrible connectivity, difficult to integrate for consistent operation of firetv. Attempting another reinstall to see if this changes anything. Things really hit the fan after I installed the iOS version and tried to switch off between ipad and Android phone for control. Major development failures here, don't waste your time. Full Review

  • Amazon Alexa
    Susan Haines Published date: December 11, 2017

    I love my echo but the app no longer works. In order to get the app to work, every time, I have to uninstall, reinstall, restart my phone, then i get partial funcionality. Super frustrating! Full Review

  • Amazon Alexa
    Published date: December 5, 2017

    simply you can not remove devices you add and now not required!! only you can disable it which is confusing, duplicate devices, and some time errors Full Review

  • Amazon Alexa
    Published date: December 10, 2017

    In Canada this app is next to useless. It doesn't support Netflix. It doesn't support YouTube. It doesn't support IFTTT. Heck Alexa doesn't even support Amazon own Fire Stick or shopping service! Bottom line? I'm uninstalling the app and returning the useless Amazon Echo. Take my advice, if you're looking for a home automation go with Google Home! Full Review

  • Amazon Alexa
    Mark Webb Published date: December 4, 2017

    It was a great app. In the Music, Book and Video drop down I was able to select all genres of music and artists but now I'm unable to find any of it. The app freezes a lot. Full Review

  • Amazon Alexa
    Lucas Betés Published date: December 13, 2017

    Spotify integration broken. App is installed and synched but echo doesn't seem to think so! Full Review

  • Amazon Alexa
    Nishant Sinha Published date: December 9, 2017

    Well it doesn't look like a native app and seems it runs a website beneath and is slow. The echo device is great once setup. But the setup process is too painful and annoying. During setup at times it just doesn't recognize wifi networks. If I change my wifi passpord, running the whole setup is too difficult. The app ( or rather the website undeneath app ) also gets unresponsive sometimes in few setup screens, specially after the app connects to echo and it shows a 'Continue' button which doesn't respond. EDIT: I got a new echo Dot and setup is hung up on step showing 'Attempting to connect to echo dot'. The phone got connected to the dots WiFi but nothing happens in setup process. Setup is just too painful. Full Review

  • Amazon Alexa
    Zachary Welburn Published date: December 5, 2017

    Fantastic app... Brings the Alexa experience to life. Though, I am using it to manage my smart home and wish it had a way to delete or forget all devices easily. It becomes a challenge to manage multiple devices from multiple areas i.e. using a hub and a configuration using a skill directly from the manufacturer is not easy to do anymore Full Review

  • Amazon Alexa
    Amit Dhingra Published date: December 14, 2017

    Good app for now, but needs lots of improvements, first of all the app response is slow. Not sure why is that, but you have to wait quite a few seconds for the app to load and then use its features. Also it does not have the feature to play music from It's music player. One should be able. To browse for music from the recently played tracks and then play them at any time. Also, as of now Alexa does not support chat or voice msg or calling feature to any other Alexa user, which should be there. I assume that amazon will work on the issues and make it better for Indian users. Full Review

  • Amazon Alexa
    Anthony Young Published date: December 8, 2017

    Wish I'd got a Google. The app has stopped working since an update. Which means my Amazon echo won't play my music. Alexa doesn't do half the stuff Google does. Won't even do simple unit conversions. Very poor app and poor product Full Review

  • Amazon Alexa
    Published date: December 7, 2017

    I use it for our Echo and this app is so moody. When it works, it's awesome of course but when it doesn't, it's a garbage. I have to completely close it out and restart the app. So dumb. Full Review

  • Amazon Alexa
    Nithesh G Published date: December 9, 2017

    Though Echo V2 speakers are really good. Assistant capabilities of Alexa and the Alexa app itself are pretty bad.. Amazon really need to work improving App experience and add more capabilities to Alexa. Full Review