Marcus Theatres

Marcus Theatres

Marcus Mobile Cinema App


Additional Informations
  • Current Version: 2.9.43
  • Updated: February 7, 2018
  • Requires Android: 6.0 and up
  • Installs: 100,000 - 500,000

Screenshots


Descriptions


Marcus Theatres now offers a free mobile app. Marcus Theatres offers a quality digital experience at an affordable price.
Download today for easy access to:
- Showtimes
- Mobile Ticketing
- Magical Movie Rewards
- Digital Ticket Redemption (Redeem a digital copy of your ticket from your phone)
- Location information via GPS

Reviews


3.6
2,587 total
5 1,083 
4 526 
3 302 
2 195 
1 481 

  • Marcus Theatres
    Morgan Vollmer Published date: February 18, 2018

    App won't open when you need it most, like at the movie theater to bring up the tickets you purchased ahead of time, or to use the gift card that you loaded onto the app for convenience. Getting real sick of this, Marcus. Best be hiring a better app developer company, because your current one seems to be creating more bugs instead of fixing them. Full Review

  • Marcus Theatres
    Aleta Evans Published date: February 18, 2018

    I purchased tickets last week to see black Panther today. Sure enough the app won't load at all. I've updated the app and rebooted my phone several times. This better not be an issue tonight when I get to the show. Full Review

  • Marcus Theatres
    Bridget Jackson Published date: February 20, 2018

    Used ti work great. Now it doesnt work at all. It wanted my loyalty number again, which of course I dont know. Now app keeps telling me no internet and I cant login. Internet works fine on my phone for everything else. Full Review

  • Marcus Theatres
    Published date: February 18, 2018

    Used to be a great app. Now won't load. Ad pops up, then it times out and says it can't connect to the internet. Recent update gone wrong? Full Review

  • Marcus Theatres
    Anne Sierakowski Published date: February 18, 2018

    It keeps saying it's not connecting to the internet. I've rebooted my phone, turned Wi-Fi on and off and reinstalled the app. Very irritating considering it worked fine yesterday. Glad I'm not trying to access tickets I've purchased. Full Review

  • Marcus Theatres
    AmandaKay Mazurkiewicz Published date: February 18, 2018

    App times out. Won't connect to the internet. Can't retrieve tickets purchased at theater to see movie. NIGHTMARE when you prepurchased tickets to arrive at movie on time only to have the app make you miss the start. FAIL! Full Review

  • Marcus Theatres
    Christy Avery Published date: February 9, 2018

    I can't get the app to find the theatre in my city (country club hills, Illinois). This should be simple to do but apparently their IT team isn't fixing this issue. Full Review

  • Marcus Theatres
    Kaitlyn Published date: February 13, 2018

    This app keeps saying it isn't connected to the internet and stalling out no matter where I am. Full Review

  • Marcus Theatres
    Brooke Fencl Published date: February 18, 2018

    I've been using this app and have been a Magical Movie Rewards member for several years and have yet to be impressed by the app itself or the rewards program linked to it. If the app even works - and the latest update has made that an impossibility - it's usually very slow and likely to crash. The rewards you "earn" are seemingly impossible to cash in, at least from the app. Currently, the app can only get as far as displaying showtimes and then it crashes. That's if you're lucky enough to get past the startup ad, initial loading screen, and if it's able to recognize an Internet connection. Honestly, the only reason I have this app is because the theater nearest me is Marcus and seats in those auditoriums are assigned. If I didn't have to have my ticket ahead of time, there would be little use for having the app or the rewards program used to bypass service fees. It's earned two stars from me for having the decency to work on some occasions. Full Review

  • Marcus Theatres
    Cody Red Published date: February 13, 2018

    USED TO WORK NOW SAYS CAN'T CONNECT TO INTERNET FIX THIS ALREADY!!!! Full Review

  • Marcus Theatres
    Jay Johnson Published date: February 18, 2018

    App used to work great. Now it loads an ad immediately, them says it can't connect to the internet. Full Review

  • Marcus Theatres
    haydee vargas maldonado Published date: February 18, 2018

    Please fix app now it says can not connect to internet. It worked just fine before. Full Review

  • Marcus Theatres
    Christopher Cummins Published date: February 17, 2018

    You can go to the movie theater and pick up a Marcus Theatres rewards card and get the number off of it and attach it to this app. Then you can use the rewards accounts and get free things like popcorn and soda pop. Full Review

  • Marcus Theatres
    Paul Knuth Published date: February 18, 2018

    The latest update broke the application. It now says that it is not connected to the internet. Full Review

  • Marcus Theatres
    Charmaine Colbert Published date: February 18, 2018

    Recently everytime I open this app it says can't connect to internet. Good thing the receipt was emailed or I wouldnt be able to get my tickets I purchased! Full Review

  • Marcus Theatres
    Miciah Jones Published date: February 18, 2018

    Buggy, says won't connect to internet. Well, then what is the point. Please get it fixed now. Full Review

  • Marcus Theatres
    Becky Jensen Published date: February 18, 2018

    Can not use app!! Worked until yesterday now it says I can not connect to internet!! Full Review

  • Marcus Theatres
    Dana Lang Published date: February 18, 2018

    I've used this app for YEARS & now it's HELLA buggy! Fix it please! Full Review

  • Marcus Theatres
    Ryan Helgeson Published date: December 27, 2017

    Great app for specific theaters and times. Full Review

  • Marcus Theatres
    Marco Villalobos Jacobo Published date: January 24, 2018

    Im logging in thru, when using the app but it asks for my password to purchase the tickets. I really dont remember the password I set up to it. But then again it wont let you reset it, because in the website there's no i forgot password option. Since they log in thru the Magical movie Rewards number and email. I don't get it Full Review

  • Marcus Theatres
    Shawn G Published date: September 5, 2017

    VERY irritating trying to get tickets... Kept asking me for a 'password' and I don't remember putting one in. So I deleted and reentered my card info and IT DIDN'T ASK ME TO SETUP A PASSWORD yet when I went again to get tickets AGAIN it asked me for a password.... Makes no sense!! App is also slow to load... Used to be a decent app... Full Review

  • Marcus Theatres
    2k Sports Published date: December 29, 2016

    Felicia W I recently got the iPhone 7 plus and every time I log in to the Marcus app it freezes and I have to unintelligible and reinstall it (very frustrating). I do enjoy the app but please fix it soon. That's the only reason I gave it 1 star. Full Review

  • Marcus Theatres
    Taunisha Turechek Published date: June 28, 2017

    There's always an error & won't save my card info. I can't enter my card info either. I was unable to use my $5 reward last night at the concession stand because of it! Fix the bugs already! I will uninstall & reinstall yet again to see if this will finally work. Full Review

  • Marcus Theatres
    JOSH JAVERY Published date: November 30, 2016

    Total bs points expire Wow went off to college and all my points expired and I had a lot. Way to reward a loyal customer. They used to be the only theater I go to but they obviously don't care about their customers Full Review

  • Marcus Theatres
    Justin Meagher Published date: July 31, 2017

    Ordered tickets to spiderman the night befor off the app. Was damn sure I picked the right location. Went in to get get my tickets and some how I bought tickets for a different location in another state. Tho I was able to get a refund but my first time using app was very disappointing. Full Review

  • Marcus Theatres
    Nerd of Anarchy Published date: January 10, 2018

    A) Takes forever to open. B) Saved info, still shows far away theaters. C) Select seats, only if I could, spinning wheel keeps loading. D) Concessions workers rarely able to scan (yes the screen is at full brightness). Yeah, way easier to Google movie times. Update: 1/10/18, A) Doesn't open at all. B) Don't know if it shows theaters in my area, stuck on load screen. C) Yep, stuck on load screen. D) Easier to give concessions workers phone number on account. I'd give it a zero star review, but Google doesn't allow that Full Review

  • Marcus Theatres
    Alan Hughes Published date: March 19, 2017

    A theater nearby was recently acquired by this company. Their website is NOT mobile friendly. In fact it's horrible. So I download the app. The app doesn't recognize the theater (after being owned and operated for months now). Update your app or make your site mobile friendly. It's boarder line impossible to determine show times as it stands. Full Review

  • Marcus Theatres
    Cole Published date: January 11, 2017

    Super slow and inconvenient I continue to have issues with this app not loading or being unable to process requests. The customer service number doesn't load right, it's hard to see the importing things like days, and it over wastes time. Don't advertise movies to me either as soon as I open the app. Full Review

  • Marcus Theatres
    Action Jackson Published date: March 27, 2017

    I am sick and tired of this app forgetting my info and I'm not able to use my rewards card, because I don't know my card number. I'm just going to use the actual physical card. Tired if this crap feature on the app. A multimillion dollar company should be able to have a good quality app. Full Review

  • Marcus Theatres
    Nathan Lupus Published date: November 27, 2016

    Great for marcus movie goers You cant beat this app if you love going to marcus movie theaters frequently. I can pre purchase tickets for any show without worry if ill get the seats i want. Full Review

  • Marcus Theatres
    elias wood Published date: November 16, 2017

    Works, but not the prettiest app. It's still new, so I'm hoping with time there'll be more updates. The app requires you to setup you account by creating a password and uses that later on to verify your account before buying tickets. You can add your card to your account and buy tickets pretty easily Full Review

  • Marcus Theatres
    Drak Thomasson Published date: December 20, 2017

    This app works perfectly for me now since I already have a membership. It saves me money on ticket purchases, gets me the seats I want and sooner, adds the rewards points to my account automatically, saves all your old ticket stub purchases if you want it to, and actually has accurate showtimes listed unlike Google which is frequently incorrect. Full Review

  • Marcus Theatres
    Lori Peeples Published date: May 31, 2017

    Terrible app. It continues to not allow me to log into my rewards account, saying it's not a valid ID when in fact I just used it and received points for doing so. It also fails to recognize that my location does indeed have Marcus theaters. Again, I just went there, in person, and it's within 10 miles of my house. Get it together already! Full Review

  • Marcus Theatres
    Leonardo Contreras Published date: December 15, 2016

    Need a new design I suggest you guys get the same developers that made the Regal app or even the AMC app. This app looks so old Full Review

  • Marcus Theatres
    Michelle Ly Published date: July 4, 2017

    When it works correctly, this app is easy to use. However, since I've had it, it has had many issues and constantly having to reach out for fixes. It desperately needs updated for fixes on a regular basis but I'm not sure that happens. Calling is better than emailing if there's an issue. People responding to emails don't like to read the full problem and ask the same questions that were answered in original email. Very irritating. Full Review

  • Marcus Theatres
    Matthew Hammer Published date: October 26, 2017

    I am being forced to use this app since you shut down the Wehrenburg theatres app WITHOUT TELLING ANYONE. With that said, I prefer the Wehrenburg theatres app to this one. It's more streamlined and convenient. Full Review

  • Marcus Theatres
    Maggie B Published date: July 4, 2017

    This app was GREAT... until it stopped working. Several times now it has "lost" my Rewards Card info, and I wasn't able to earn/redeem points. It won't even let me re-add my card info. Since the whole point of the app is to be connected to your Rewards Card when making purchases in-app, it's totally pointless. I bought tickets for a 4th of July show when I got an ad saying I'd get 4x points for tickets. Instead I got no points. Bummer...will uninstall if this happens again. Full Review

  • Marcus Theatres
    Sarah Oberneder Published date: February 23, 2017

    I would've given this app 5 stars, I like that it allows me to buy tickets ahead of time and reserve seats for the dream lounger seats. However, I just looked at my photo gallery and there all kinds of pictures from this app. There was actually a folder labeled "Marcus". I was confused and checked the privacy settings, yes they have the right to view and take photos and view my calendar, even confidential things. That's NOT ok! And is NOT necessary for a movie tickets app. Get out of our private business!!!! Full Review

  • Marcus Theatres
    Lionel R Published date: August 16, 2017

    Nothing really works. Won't save card information. Won't find nearby theaters. After spending 15 minutes finding a theater, scrolling through 5 states worth of theaters, saving it as your Favorite doesn't actually save. It'll be gone the next time the app is started. The ads seem to work exceptionally well, however. It's probably faster to find a movie by buying a computer, awaiting shipping, using the Web browser. Full Review

  • Marcus Theatres
    Business Development Published date: January 27, 2018

    This app is garbage. For the second time, I chose my seats and when I got to the theater one of the seats was wrong, so I couldn't sit with my family (again) because it was a sold out movie. I recommend Fandango... that is a great app... never fails either. I will actively start using a different theater too. I complained to the manager (Shane @ Bellevue NE) and he said he's even complained but corporate doesn't want to pay to make a better app that actually works. Marcus Theaters... what a joke. Full Review